Lex Autolease awards their Fleet Service Provider of the Year to Nationwide Windscreen Services
At their annual Supplier Focus
Day, attended by over 250 suppliers, Lex Autolease awarded their Fleet Service Supplier
of the Year to Nationwide Windscreen Services.
The award was presented by the Supplier Network Manager, Liam Gavin, and
was in reflection of the NWS approach to delivering service excellence to Lex
Autolease customers. In determining the
overall winner, other factors were also taken into account including; strong
investment in ADAS recalibration technology, centres & training, low
complaints ratio and high NPS score across the year.
Phil Homer- Operations Director at NWS: We are very proud of this accolade by Lex Autolease. Having
enjoyed an excellent partnership over quite a few years we know that we share
similar values and top of the list is ‘Putting Our Customers First’. We have demonstrated our ability to develop
and grow with new technology and then to deliver on the very high expectations
of customer service that Lex Autolease demands for their customers.