Changes at the top in Kwik Fit fleet as Peter Lambert retires
New top management appointments have been announced to lead
Kwik Fit GB’s fleet operation following the decision of Peter Lambert to retire
on March 31.
Mr Lambert has been Kwik Fit GB fleet director for almost
seven years and his retirement sees the recruitment of Andy Fern as fleet sales
director and the promotion of Simon Lucas to the newly created position of
customer support director for Kwik Fit GB.
Mr Fern, who joined Kwik Fit GB on February 1 following an
18-year career with Michelin, will assume his new role with overall
responsibility for fleet sales on April 1. Reporting directly to Kwik Fit GB
managing director Kenji Murai, Mr Fern has a wealth of fleet industry knowledge
latterly as Michelin’s national fleet sales manager.
Meanwhile, Mr Lucas, currently Kwik Fit Fleet’s operations
director, retains responsibility for Kwik Fit Mobile, which numbers some 200
vehicles, and the management of the company’s Customer Support Centre in
Tannochside, Scotland, serving both fleet and retail customers. He also reports
directly to Mr Murai.
Mr Fern spent the initial part of his Michelin career in
motorsport culminating in five years working with the McLaren F1 team and
attending 88 grand prix, working with drivers of the calibre of Kimi Raikkonen,
David Coulthard and Juan Pablo Montoya. He spent the last decade in sales roles
at Michelin progressing from account manager to key account manager to national
fleet sales manager.
Mr Fern said: “During that time I’ve worked with many parts
of the Kwik Fit business in my capacity as a tyre supplier, essentially I liked
what I saw and always wondered if one day I’d become part of the Kwik Fit team.
I am a big believer in quality of service, I like things to be done efficiently
and done well. Kwik Fit has been investing significantly in recent years in its
network of centres and mobile vans, all in the aim of providing fleet customers
and company car and van drivers with even further improved service levels.”
Looking to the future, Mr Fern said: “Kwik Fit is the
established number one provider to fleets in its market sector and it is
critical that the company stays ahead of the game: the fleet market and the
number of tyre sizes continues to evolve. Fleet customers require their tyre
brand of choice to be fitted at a time and place that’s convenient for them,
Kwik Fit fleet is well positioned to be the benchmark for many years to come.”
Mr Lucas has spent more than 30 years working in the UK
fast-fit industry including two spells with Kwik Fit, which he joined for a
second time in 2004 as operations director for Kwik Fit Mobile. His role was
enhanced in 2006 when he was promoted to fleet operations director assuming
responsibility for the fleet call centre in Scotland.
On his expanded role, Mr Lucas said: “A number of new fleet
initiatives have been launched in the last two years, including most recently
Fleet Web Bookings, and Tannochside has been central to supporting those
“Kwik Fit has a number of exciting new customer-focused
initiatives planned for launch over the coming months and years and their
development will result in an expansion and enhancement of the range of
services offered through Kwik Fit’s Customer Support Centre.
“Additionally, Kwik Fit is seeking to further advance the
‘Mobile7’ service into areas outside of the M25 ensuring that a seven-day a
week Mobile fitting service is available to the majority of fleet drivers.
“Major developments and initiatives are in the pipeline that
will ensure Kwik Fit retains its fleet leadership position.”
Mr Lambert, has spent more than 30 years working in the UK
motor industry. Prior to joining Kwik Fit in 2010, he held a variety of roles
with Ford, Toyota and DaimlerChrysler. At DaimlerChrysler he was sales and
marketing director for Mercedes-Benz Vans and managing director of Chrysler UK.
On his retirement from Kwik Fit, he said: “I have thoroughly
enjoyed my time at Kwik Fit and I am pleased to say that I have accomplished
everything that I set out to achieve. Kwik Fit Fleet has an excellent team with
the potential to achieve great things in the future. It is now time for me to
move on and as one chapter closes I am looking forward to what will unfold in