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Royal Mail fleet opens up vehicle workshops to commercial fleet customers

Royal Mail fleet opens up vehicle workshops to commercial fleet customers

Royal Mail Fleet is to open up its UK-wide network of more than 110 vehicle workshops to other fleet customers.   

The move by the organisation, which manages Europe’s largest commercial vehicle fleet of more than 49,000 vehicles, follows a successful pilot across 20 workshops during the previous 15 months to refine and develop its capabilities.   

The workshops, staffed by over 1,000 highly qualified and experience vehicle technicians, will offer what Royal mail Fleet claimed were “industry-leading service, maintenance and repair for cars through to trucks and plant items”.  

The development has echoes of a similar move by BT Fleet more than 10 years ago when it opened its nationwide network of workshops to external organisations due to spare capacity.  

Paul Gatti, Royal Mail Fleet director, said: “We believe that the time is right for Royal Mail Fleet to open up its extensive network of workshops to other commercial customers. Fleet operators have already told us that they want a provider with national coverage and a true one-stop-shop capability for commercially critical fleets from a name they can trust. 

“We have amassed a great deal of knowledge and expertise from keeping the UK’s biggest fleet on the road with the highest levels of compliance, availability and safety; our number one priority. When combined with our improved processes, we believe this creates a highly competitive and compelling offering for the external market.”  

Royal Mail Fleet said it had made significant investments in recruiting and training its people, particularly in its workshops. It also deployed a new operating platform six months ago that is integrated across its fleet management and workshop network.

Royal Mail Fleet will be offering:
  • A one-stop-shop from cars to HGVs including hydraulics, tail lifts and power testing
  • 110 locations nationwide          
    40 mobile service technicians         
  • More than 70 locations open 12+hrs/day  
  • More than 50 locations capable of maintaining HGVs          
  • More than 20 locations fully equipped with double-deck trailer maintenance capability   
  • Consistency of service and pricing across the workshop network delivered by a team embodying honesty, transparency and a relentless focus on the customer
  •  A single and fully integrated systems platform across its fleet management and workshop network.