Imperial Commercials sees ‘great’ results from Ebbon-Dacs’ moDel-VM
The UK’s largest independent commercial vehicle dealer
group, Imperial Commercials, says it has seen gains in operating efficiencies
from the introduction of moDel-VM, the
new, standalone version of Ebbon-Dacs’ moDel solution, which improves vehicle
collection and delivery efficiency.
The High Wycombe based company which employs 1,500 people
in the UK, carried out an initial trial with two major fleet customers: a
parcel delivery firm and a housing association which between them operate
several thousand vehicles. Following its successful conclusion, the company is
now considering rolling it out for all its fleet customers.
from 39 dealer locations in the UK with seven van franchises - Volkswagen,
Mercedes, Ford, Nissan, Isuzu, Fiat and LDV - and five truck franchises - DAF,
Mercedes, MAN, Isuzu, and Renault.
corporate sales division, which has around 30-40 corporate customers including
many of the UK’s major leasing companies, introduced Ebbon-Dacs’ moDel-VM
solution to its business earlier this year.
It already had experience of working with the moDel
delivery solution for fleet customers which were on Ebbon-Dacs’ e-procurement
platform, Leaselink, using it in the collection of used vehicles and the delivery
of new vehicles across its corporate network.
Group corporate sales manager Rachael Helliwell said: “We
have used moDel for our Leaselink customers for some time because it is part of
their service level agreements, but this is the first time we have trialled the
standalone version for non-Leaselink users.
“It has been a major success and met all our
requirements. With an electronic delivery note the opportunities for errors and
inaccuracies are dramatically reduced as the delivery drivers have to follow an
electronic delivery process and then obtain a signature from the customer.
“We can accurately record the condition of all the
vehicles that we collect using the system’s camera to avoid any disputes and
provide greater transparency for both sides. It really is a seamless process.
“It also helps speed up the pre-payment process as it
allows us to complete the necessary information required much more quickly and
efficiently. Our objective is to provide our customers with outstanding service
and moDel-VM helps us do that.
“We delivered around 1,100 fleet vehicles last year and
will probably deliver in the region of 2,000 vehicles this year. With that
volume, we will now be considering using moDel-VM for all our non-Leaselink corporate
customers going forward.”
moDel-VM complements the original moDel system which
currently handles around 18,000 vehicle movements per month across the fleet
market and is employed by 16 of the UK’s largest contract hire and leasing
companies, which are also users of Ebbon-Dacs’ Leaselink e-procurement
Now, the same level of functionality is available through
moDel-VM for companies responsible for large movements of vehicles, but which
are not necessarily members of the Leaselink trading community, including
logistics companies, daily rental suppliers and auction houses.
moDel-VM offers the very latest functionality and
features, including improved photographic capabilities to more accurately
record and assess the condition of collected vehicles, along with more
detailed, but easier to use, damage reporting which can be relayed instantly to
The damage reporting functionality uses a ‘dynamic flat
car’ schematic to allow specific areas of the car to be captured in more
detail, including individual items of the vehicle’s specification, and uploaded
instantaneously to users’ websites.
MoDel product manager Michael Terry said: “We are
delighted with the results that Imperial Commercials has seen from using our
moDel-VM solution for two of its major corporate customers. We are confident
that, should the company roll it out for all its corporate customer base, it
will be more than equal to the task.”