Multi-tasking fleet managers at small-medium firms spend
an average of 32 hours a month on fleet administration, often with little
supporting knowledge and no tools, new research shows.
The finding is contained in a new small-medium business
guide to servicing, maintaining and repairing (SMR) company vehicles created by
Allstar Business Solutions, designed to help those managers.
Allstar’s research - covering more than 200 businesses -
also revealed that 98% of those responsible for fleets of up to 50 vehicles
were additionally accountable for a range of other tasks and duties alongside
fleet management, including general management, finance, sales, marketing, HR
It also uncovered that, in many cases, potential time and
money saving tools were not being used. For example:
- 65% of managers with company vehicle
approved all SMR work
- 82% of small-medium firms were getting no discount of any kind from suppliers on
their service, maintenance and repair (SMR) costs.
Covering six key areas of SMR, the Allstar guide is
designed to support those who have found themselves with fleet responsibility
alongside other roles, but don’t have the experience or resources accessible to
those at much larger organisations.
The key sections of the report are: Why SMR is important,
how to create an SMR policy, how to choose suppliers, how to manage drivers and
book work, the financial aspect and management tools.
Nick Webb, marketing director at Allstar, said: “We’ve
created this guide so that those managing SMR for fleets at small-medium
businesses can benefit from the insights we have, building confidence and
skills in managing fleet maintenance as efficiently as possible.
“Fitting SMR management around other responsibilities
means many will have limited time to investigate new management tools and
methods, but that shouldn’t mean they miss out on time and money-saving